Tuesday, February 2, 2010

Contracting for Services in State and Local Government Agencies (Public Administration and Public Policy) By William Sims Curry

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Contracting for Services in State and Local Government Agencies (Public Administration and Public Policy)

Contracting for Services in State and Local Government Agencies (Public Administration and Public Policy)
By William Sims Curry

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The First Complete Contracting Reference/ Textbook for State and Local Agencies

Federal contracting officials have a comprehensive resource in the Federal Acquisition Regulations (FAR) to guide them through the arduous contracting process; however, until now there has been no such counterpart for state and local government agencies. Contracting for Services in State and Local Government Agencies is the first reference book of its kind specifically designed to provide state and local administrators with a concise authoritative resource on contracting for services.

Draws from the best features of existing RFPs and contracts nationwide

In preparation for writing this book, author William Sims Curry contacted all 50 state governments, as well a large selection of city and county governments, and asked them to participate in the development of templates for Requests for Proposals (RFPs) and service contracts. These agencies were asked to complete a questionnaire and provide copies of their RFP and service contract templates. Out of their contributions, the best features from each were incorporated into the Best Practices RFP and Service Contract, which are presented here in this volume. The templates can be readily downloaded from an included CD-ROM. These can be fully adapted to meet any specific need. In the text, both of these documents are examined, line by line, with the author explaining specific language choices.

Guides you through the contracting process, step-by-step

In addition to these model documents, additional techniques and tools are introduced to assist agencies in improving their services contracting programs. The book is presented in the sequence of the contracting cycle, beginning with advance contract planning and proceeding to pre-solicitation, solicitation, proposal evaluation, negotiation, and award through contract administration and closeout.

By adopting the techniques in this book, state and local agencies will be able to effectively contract for services, get the best price available, and get important jobs done on time.


Product Details

  • Amazon Sales Rank: #1087264 in Books
  • Published on: 2008-11-05
  • Original language: English
  • Number of items: 1
  • Binding: Hardcover
  • 480 pages

Editorial Reviews

About the Author
Chico, California, USA National Chengchi University, Taipei, Taiwan

Project Management Recipes for Success (ESI International Project Management Series) By Guy L. De Furia

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Project Management Recipes for Success (ESI International Project Management Series)

Project Management Recipes for Success (ESI International Project Management Series)
By Guy L. De Furia

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Project Management Recipes for Success (ESI International Project Management Series) By Guy L. De Furia

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Project Management Recipes for Success (ESI International Project Management Series)

Project Management Recipes for Success (ESI International Project Management Series)
By Guy L. De Furia

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Field Guide to Project Management From Wiley

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Field Guide to Project Management

Field Guide to Project Management
From Wiley

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Up-to-date solutions to critical issues facing project managers on the job

The skillful blend of conceptual basics and hands-on practice that made Field Guide to Project Management a cornerstone resource in the field is now completely updated in a new Second Edition. One of the best-known authorities on project management, David Cleland developed this new edition for professionals who need a dependable, on-the-job resource to answer questions and solve problems as they arise.

Field Guide to Project Management, Second Edition is unmatched in its wealth of reliable information on project management systems and its concise and accessible format, also making it the perfect volume to read cover to cover for a unique, up-to-date survey of the field. Every aspect of project management is addressed with practical explanations and advice by a who’s-who roster of expert authors who cover planning techniques, concepts, paradigms, processes, tools, and techniques.

A relevant book across all professional levels and industries, this Second Edition covers the areas of project management that are critical to successful implementation, as defined by the Project Management Institute (PMI). This revised edition includes new material on:

  • The strategic context of projects
  • Project leadership
  • Effective project information systems
  • Building the project statement of work
  • Project management software
  • Building high-performance teams
  • Project selection and use
  • Project management maturity
  • Implementing earned value
  • Maintaining project oversight

Project management systems are a primary means of dealing with organizational change and execution of enterprise strategies across a wide range of applications, such as construction management, benchmarking, competitive analysis, crisis management, new business development, quality management, and self-directed production teams.

Now more than ever, Field Guide to Project Management, Second Edition is a must-own volume for project managers, product developers, team leaders, and executive personnel in all industries.


Product Details

  • Amazon Sales Rank: #838943 in Books
  • Published on: 2004-07-29
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 648 pages

Editorial Reviews

From the Publisher
This hands-on guide to project team management features a who's-who roster of expert authors that present practical explanations and advice on all aspects of project management: planning techniques, concepts, paradigms, processes, tools, and techniques. No other volume offers such a wealth of reliable information on project management systems in such a concise, authoritative and accessible format. This is a must-own volume for project managers, product developers, team leaders, and executive personnel in all industries.

From the Back Cover
Up-to-date solutions to critical issues facing project managers on the job

The skillful blend of conceptual basics and hands-on practice that made Field Guide to Project Management a cornerstone resource in the field is now completely updated in a new Second Edition. One of the best-known authorities on project management, David Cleland developed this new edition for professionals who need a dependable, on-the-job resource to answer questions and solve problems as they arise.

Field Guide to Project Management, Second Edition is unmatched in its wealth of reliable information on project management systems and its concise and accessible format, also making it the perfect volume to read cover to cover for a unique, up-to-date survey of the field. Every aspect of project management is addressed with practical explanations and advice by a who’s-who roster of expert authors who cover planning techniques, concepts, paradigms, processes, tools, and techniques.

A relevant book across all professional levels and industries, this Second Edition covers the areas of project management that are critical to successful implementation, as defined by the Project Management Institute (PMI). This revised edition includes new material on:

  • The strategic context of projects
  • Project leadership
  • Effective project information systems
  • Building the project statement of work
  • Project management software
  • Building high-performance teams
  • Project selection and use
  • Project management maturity
  • Implementing earned value
  • Maintaining project oversight

Project management systems are a primary means of dealing with organizational change and execution of enterprise strategies across a wide range of applications, such as construction management, benchmarking, competitive analysis, crisis management, new business development, quality management, and self-directed production teams.

Now more than ever, Field Guide to Project Management, Second Edition is a must-own volume for project managers, product developers, team leaders, and executive personnel in all industries.

About the Author
DAVID I. CLELAND, PhD, is Professor Emeritus in the School of Engineering, University of Pittsburgh in Pennsylvania. He is a Fellow of the Project Management Institute and has received PMI’s Distinguished Contribution to Project Management Award three times. He is often described as the "Father of Project Management" and has been honored through the establishment of the annual David I. Cleland Excellence in Project Management Literature Award sponsored by PMI. He is the author or editor of thirty-six books in the fields of project and engineering management. His current research interests are in the evolution of project management and the strategic context of projects in the management of enterprises.


Customer Reviews

Valuable study aid & practical guide4
I struggled through months of preparation for the PMI exam until I ordered this book. In this one reference, I was able to find all of the detail that was required to master the practice exams and that wasn't included in the PMBOK.

Since passing the PMI exam, this is the only PM book that remains on my desk. It is my key PM reference with pratical approaches to most of the issues faced by PM's today. Now that I am mentoring other PM's, this has become the first tool that I recommend for improving their day-to-day PM practices and preparing for the PMI Exam.

A single point reference for day-to-day PM challenges4
A very good collection of Project Management articles. This book covers most day-to-day challenges a Project Manager faces. I no longer have to refer to various textbooks and journals on PM all the times. On the flip side, the illustrations are tardy, at times illegible.

Excellent desk reference5
This is an excellent desk reference for PM. Since receiving this book, I've read several chapters from random sections based on my current need. I've found the writing to be well organized and easy to skim. The in depth reading is enjoyable and informative. It is a keeper. --SWC

Thursday, January 28, 2010

JIT and JIC

JIT Vs JIC

Many manufacturers are realizing the benefits of lean manufacturing within their facilities through application of lean concepts and principles. They understand the importance of eliminating waste and practicing the JIT (Just-in-Time) philosophy. But has the time come where JIT inventory levels should be increased to JIC (Just-In-Case) inventory levels considering the current volatility of the economy? You'll find the answer hidden deep within your supply base.

In a lean manufacturing environment, inventory is considered one of the seven major wastes. It can be defined as any material over and above what is currently required and/or in process. The ideal situation in a JIT environment is piece per process, which equates to one piece delivered, one piece processed and one piece shipped. All inventory held over and above this quantity is regarded as waste. Although this concept may be viewed as the ideal situation, it's not very practical for most, if any, companies.

Due to the impracticality of operating under the ideal situation, inventory is carried. This inventory must be kept to a minimum to avoid excess storage requirements, carrying costs, increased material handling and risk of obsolescence, among other things. Realistically, just about every company will have to carry inventory. This inventory may be kept as sub-assemblies, finished goods and/or raw components. The finished goods and internal sub-assemblies are not the major areas of concern. These inventory levels are within your control and should be set based on the level of customer service and on-time delivery you wish to provide your customer. The real concern lies within your raw component inventory levels. This is where your highest risk resides for potentially missing customer shipments, or worse yet, shutting down your customer.

In the past few months, many small companies (as well as some larger ones) have been forced to close their doors for good. If you've been a victim to this type of situation you probably understand the need for JIC inventory, as you've felt the effect a primary supplier shutdown can have on your delivery performance. Or maybe it was a secondary or tertiary supplier that caused you to shut down? Either way, the ultimate effect could be devastating to your business. If you haven't done so yet, it's time to take a look at your inventory strategy and review your just-in-time levels.

In order to understand the greatest area of concern or highest risk potential in your company, consider the following questions; how well do you know your first, second and third tier suppliers? Are any of them at risk of closing their doors and catching you off guard? Have you looked at their financial health lately? Maybe it's time you get to know them a little better. A small ripple in an upstream process can have a major effect downstream. For example, a tier three supplier that provides heat-treating for your bolt supplier can cause major disruptions down the pipeline if they go out of business unexpectedly and there are no other heat-treating companies in the vicinity. In this case, it might be a good idea to carry a few weeks inventory (or as much stock as it may take for you to recover from a critical situation) of this small, relatively inexpensive part, to protect yourself until you get a chance to evaluate your risk potential with this supplier. You will need to dig deep into your supply base, deeper than your primary suppliers, to understand how solid their foundation is. A small investment made on a visit to a supplier or sub-supplier could help you avoid much higher future costs due to shutting down a customer.

Start by reviewing some of your more vulnerable suppliers. If you are in the automotive industry, start by checking the financial health and stability of suppliers that you share with North American automakers. Many suppliers that rely on these O.E.M.'s for their bread and butter may soon find themselves looking elsewhere for business if they haven't already. Once you've chosen your starting point, you need to determine how much JIC inventory you should carry.

In order to determine how much to carry and what inventory to focus on, ask yourself these questions; how difficult is it to find replacement parts? How long does it take to get customer approval to move tooling? How much testing is required if a new supplier is needed in an emergency situation? How long can you delay shipping before it affects your customer relations? How much space will be required to carry enough stock in case of emergency? These questions should start to take you down the path towards determining your on-hand inventory levels. Your planning strategy and rules should also help determine which components are at the greatest risk based on lead-time and commodity type.

If you are going to carry JIC inventory, you will want to carry it on small, inexpensive parts, but they may not be the parts that hold the highest risk. A shelf item may not be of great concern if another company down the road is selling the same part, so consider that fact when you develop your own risk potential chart and focus on your most critical suppliers first. Allow yourself enough time to react to moving a tool, or some equipment, to a new supplier.

Remember, this is a temporary solution to a temporary problem and I strongly encourage you to address this as quickly as possible. It would be extremely expensive to carry JIC inventory for every part, so the decision needs to be made as to which parts are the most critical. Your carrying costs may increase in the short term so consider this like an insurance policy; nobody wants to pay for it but they sure are glad they did when it comes time to cash in on it. I am a huge advocate of lean manufacturing and the JIT philosophy so the sooner you understand the situation of your supply base and get back to JIT, the better.

Lean Manufacturing Junction is committed to publishing relevant information towards helping companies achieve their lean goals. For more related information on lean manufacturing visit: http://www.lean-manufacturing-junction.com/

Article Source: http://EzineArticles.com/?expert=Jim_Ledingham

What is ERP?

What is ERP? Part One - A Very Brief History


The greatest mysteries of the ancient world usually revolve around how something was made. The Pyramids of Egypt, Greek Parthenon, and Roman Colosseum are all immense structures that required organization and many associated industries for their completion. Chances are, though, the coordination and production requirements of these wonders of the world were not much different than what we expect today in modern manufacturing. Then, as now, resource management included labor, materials, physical plant, and administration. The mystery, of course, lies in the question of how the sheer size of these projects and the resources they necessitated allowed for successful coordination. For example, the various data centers for the building of the Pyramids, like all other great ancient structures, were geographically dispersed with, of course, no form of immediate production communication available.

We also know that ancient productions were not lean operations, and the subsequent progression of manufacturing production technique moved very slowly over the centuries. The major change in production development from Dynastic Egypt to Depression America was in the capability of producing more items in the same amount of time despite working within the same generally inefficient system. And, though he is considered the father of the modern manufacturing system, not even Henry Ford's assembly-line system resulted in cost reductions through continuous improvement and the elimination of waste. Rather, while Ford is credited with being the first to employ the procurement of raw materials just in time for use in production (JIT), he was still quite inflexible when it came to evolving his overall production style and management to meet a changing society and economy. As an automobile company, Ford also maintained large quantities of finished goods inventories, with profits resulting mainly through economies of scale-not reduction of waste.

It was the post-World War II advent of lean manufacturing that introduced the notion of significant profit enhancement through waste reduction in the entire organization. In what later became known as the quality movement, manufacturers (particularly those in Japan) discovered that workers had much more than muscle to contribute to a company. They could, in fact, contribute ideas and greater efficiencies in the manufacturing process through their actions, especially if they were teamed together in smaller units or cells. In addition, many companies realized that the limited, specialized production of only one item (i.e., Ford's approach), created problems of its own and was a philosophy susceptible to the vagaries of an ever-increasing global economy. Through the 1960's, diversification of the shop floor became the mantra of new manufacturing process, and with diversification came more problems-those associated with the set-up (and break-down) conversion times of computer numerical control machining tools.

So, with considerations of materials management, labor time and costing, and large scale pull-production incorporating JIT approaches to inventory, by the late 1970's manufacturers saw themselves as part and parcel of a seemingly never ending cycle-stream of materials providers-members of the supply chain. To streamline production operations, improve on-time delivery within the supply chain, and to ensure greater profit margins through waste reduction, enterprise resource planning (ERP) emerged as a software concept for every sort and size of company. ERP software was designed to take what heretofore had been disparate data from separate areas of the manufacturing operation (i.e., production, inventory, shipping, administration, etc.), and coalesce it into one central point for the real-time interpretation of it all.

Today, ERP software offerings run the gamut, from simple single-module spreadsheet data entry for a sole proprietor job shop, to massive custom programs handling tens of thousands employees and hundreds of processes across dozens of multi-national facilities. While the former is made more aware of basic business functions and profit/loss through simple bookkeeping computations, the latter requires the automation of advanced and robust ERP software to keep the organization in line and on track. Located between these two extremes are packaged ERP solutions that offer the combination of performance and value for small to medium sized business needs. The best of these are customizable to a certain degree in order to provide a better interface with business operations.

Ultimately, ERP software solutions are designed to bring together all of the data generated by the organization into one, manageable database. In turn, this allows for better production planning, and much quicker reaction time as problems emerge. ERP software streamlines the modern manufacturing operation through constant communication, and does it in such a way that the ancient world could never dream of. In Part II, we will explore the particulars of modern ERP and the software developed today for its facilitation.

http://globalshopsolutions.com/

Dusty Alexander is the President of Global Shop Solutions. Global Shop Solutions is the largest privately held ERP software company in the United States.

Copyright 2007 - Global Shop Solutions. All Rights Reserved Worldwide. Reprint Rights: You may reprint this article as long as you leave all of the links active, do not edit the article in any way, and give the author name credit.

Article Source: http://EzineArticles.com/?expert=Dusty_Alexander

Tuesday, January 26, 2010

Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules (ESI International Project Management Ser

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Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules (ESI International Project Management Series)

Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules (ESI International Project Management Series)
By Dennis P. Miller

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Help Your Team Visualize the Right Path to Success

Most people do not truly understand a concept until they can visualize it. This applies to all fields, including Project Management. The best way to effectively manage projects is to help your team visualize the end result as well as the steps needed to achieve that result.

Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules employs a diagram approach to project planning and scheduling. This useful tool empowers business professionals to take control of and successfully communicate their projects, ensuring they are completed on time with their targeted impact.

Step-By-Step Advancement

Industry professional Dennis P. Miller, a consultant to leading Fortune 500 companies, thoroughly explains the keys to an effective Work Breakdown Structure (WBS) through an Eight Step Process. He has refined this process over a period of twenty years, applying it to over 100 projects ranging from software development to social events. The Eight Step Process starts with a concentrated effort to define the project through its deliverables. The middle steps walk the project team through a process of activity definition and sequencing and resource assignment. Finally, the last steps involve estimating the duration and verifying the project timeline.

Not Just What to Do, But How to Do It!

This is a hands-on volume that includes a practice section for each of the eight steps, providing readers with real examples of how the author has successfully applied this process. The result of its application is a visualization of the project’s objectives, deliverables, activities, and schedules. Over 130 illustrations enrich the instructions. Project managers are assured of success by following the simple tools in this unique and comprehensive volume.


Product Details

  • Amazon Sales Rank: #598869 in Books
  • Published on: 2008-08-01
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 264 pages

Editorial Reviews

Review
Step-by-step advancement industry professional Miller, a consultant to leading Fortune 500 companies, explains the keys to an effective WBS through an Eight Step Process. … hands-on volume that includes a practice section for each of the eight steps, providing readers with real examples of how Miller has successfully applied the process. Unlike other books in project management, Building a Project Work Breakdown Structure not only thoroughly shows readers what they can do, but shows them how to do it. … unique and comprehensive volume.
Business Economics 9.1.08

About the Author
PMP, Pinehurst, North Carolina, USA ESI International, Arlington, Virginia, USA


Customer Reviews

Very useful4
As long as you are somewhat familiar with Work Breakdown Structures - this book will take you step by step into deleloping a schedule.

This book will stay in my collection of project related books.

Already read it, but I want my own copy5
I took a class from the author and found his real-world tips very helpful. I borrowed a copy of the book and read it about 6 weeks ago. It is a no-nonsense approach for the newbie. I am sure that there are better written books on the subject, but the author's years of experience in the field comes through and makes up for it. I am ordering a copy for myself to help keep the content fresh in my mind.

Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project By Tom Kendrick PMP

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Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project

Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project
By Tom Kendrick PMP

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Product Description

There's a good reason project risk management is one of the most vital of the nine content areas of the Project Management Body of Knowledge (TM). Important projects tend to be time constrained, pose huge technical challenges, and suffer from a lack of adequate resources. It's no wonder that project managers are increasingly focusing their attention on risk identification.

Identifying and Managing Project Risk is a practical guide to minimizing the possibility of failure in critical projects. The book takes readers step by step through every phase of a project, showing them how to consider the possible risks involved at every point in the process. Relevant figures and diagrams support the text and illustrate key scenarios. At the end of each chapter is an analysis of how the principles just discussed applied to a supreme example of what many once considered a truly impossible project: the building of the Panama Canal.

Packed with real-world information, this book is essential reading for any project manager seeking to complete projects smoothly and successfully.


Product Details

  • Amazon Sales Rank: #519617 in Books
  • Published on: 2003-04-25
  • Original language: English
  • Number of items: 1
  • Binding: Hardcover
  • 354 pages

Editorial Reviews

From the Inside Flap

As a project manager, you know that complicated projects are inherently risky business. Between time constraints, technical challenges, and resource difficulties, things that can go wrong often do—which is why one of the most important parts of your job is considering the possible risks involved at every point in the process.

Fully updated and consistent with the very latest Guide to the Project Management Body of Knowledge (PMBOK® Guide), Identifying and Managing Project Risk takes you through every phase of a project, helping you guard against failure by improving and increasing your risk analysis capabilities.

The book outlines proven methods for project risk planning, drawing on real world situations and hundreds of examples—including what many once considered a truly impossible project, the Panama Canal—to demonstrate key ideas in the risk management process. You’ll learn how to use high level risk assessment tools, implement a complete system for monitoring and controlling projects, and properly document every possible consideration. The book contains sections on the different types of risk to consider when planning; how to identify key issues associated with project metrics; activity sequencing; Work Breakdown Structure (WBS); analysis of scale; and cost estimating and budgeting.

Identifying and Managing Project Risk outlines the essential concepts involved in project risk planning and provides indispensable details and advice on topics such as:

  • -The benefits and uses of risk data
  • -Setting limits and defining deliverables
  • -Procurement planning and source selection
  • -Constraint management and risk discovery
  • -Quantitative and qualitative analysis
  • -Project simulation and modeling
  • And much more

Analyzing aspects such as available resources, project scope, and scheduling, this new edition also explores the growing area of Enterprise Risk Management as well as other important new developments in the field.

This valuable resource moves beyond risk management basics involving insurance, financial, and investment portfolio risk to examine areas like information technology, software engineering, product development, and other high tech fields, giving you a well-rounded understanding of what goes into making project risk identification a crucial element of project management strategy.

Your ability to identify and manage project risk is necessary for the smooth and successful completion of all projects, regardless of size, type, or scope. This book will help you eliminate surprises and transform risk into a variable you can manage and keep safely under control. Comprehensive and completely up-to-date, Identifying and Managing Project Risk helps you determine risk factors thoroughly and decisively…before a project gets derailed.

Tom Kendrick, PMP, is an internal project management consultant for Visa Inc. and the author of Results With­out Au­thority. He has more than 30 years of project management experience, 12 of which were spent as a part of the Hewlett-Packard Project Management Initiative. He lives in San Carlos, California.

From the Back Cover

Fully updated and revised to reflect the latest Guide to the Project Management Body of Knowledge (PMBOK® Guide), this essential resource provides clear-cut methods to implement at any organization and for any size or type of project. Identifying and Managing Project Risk takes you step-by-step through every phase of a project, providing real life examples and tips to illustrate key principles in project risk analysis.

Analyzing aspects such as available resources, project scope, and scheduling, the book shows you how to control and manage every risk. Featuring all new material on topics including the growing area of Enterprise Risk Management and more, Identifying and Managing Project Risk gives you everything you need to manage risk, helping to make the so-called “impossible project” a thing of the past.

ADVANCE Praise for THE SECOND EDITION OF IDENTIFYING AND MANAGING PROJECT RISK:

“Solid research . . . nailed key concepts regarding the identification and management of project risk . . . concise and entertaining. Kendrick provides the reader with the tools and techniques necessary for successful project management.”

— Charles W. Bosler Jr., CPCM, Founder and Chairman,

PMI, Risk Management Specific Interest Group;

President, Risk Services & Technology (RST) of Amherst, New Hampshire

“Tom Kendrick’s second edition of Identifying and Managing Project Risk is an absolute must for every serious project manager and student of risk management. Far more than just a review of the theory, Kendrick provides practical information and suggestions on how to apply risk management in the real world . . .

your world . . . and be successful.”

Craig D. Peterson, PMP, President, PMI Risk Management Specific Interest Group; Lead General Systems Engineer, The MITRE Corporation

“This book is an excellent treatment of both project and risk management. Filled with practical insights and examples, it sets a new standard for useful project management/risk management books.” — Payson Hall, Manager, Catalysis Group, Inc.

About the Author
Tom Kendrick (San Carlos, CA) has more than 25 years of project management experience, twelve of which were spent as a part of the Hewlett-Packard Project Management Initiative.


Customer Reviews

Required reading for all project managers and sponsors5
This volume may be the best one I have ever read on the subject of risk in the project arena. Kendrick has captured the best of current practical thinking on project risk and how to identify and manage it. And the author has carefully linked theory and practice to the Project Management Institute's "Project Mangement Body of Knowledge." In addition this book is exceedingly well written and very readable (a rarity in this genre).
Kendrick approaches risk identification from the perspective of the project manager in the areas of scope (project deliverables and product), resources (people, materials, and money), and schedule (time). He addresses each area in a separate chapter with practical advice on how to identify and document potential risks. An aspect of these three chapters I particularly appreciate is the depth of information that allows the reader to address each area of risk at different levels. Kendrick does this by providing an array of analytical tools. For example in Chapter 4, "Identifying Project Schedule Risks," the reader could use the list of common schedule risks and probably account for 80% of the schedule risks for their project, or move to a deeper analysis of risks associated with delays, dependencies, and errors in estimation. In the area of estimation the reader is presented with an array of estimating techniques that can be used as appropriate to detect potential risks in estimation.
Chapter seven on "Quantifying and Analyzing Activity Risk" appears just in time. After reading the first six chapters the reader may throw up their hands and declare "I can't manage all of this!" As an experienced project manager, Kendrick gives us tools to help select the risks to manage. All potential risks on a project are not manageable or worth the time and effort to manage. This chapter gives sage advice on how to select the vital few.
A key element in Kendrick's approach is distinguishing what he calls "activity risk" from "project risk." It is easy for the project manager to focus on risks associated with various activities and forget the larger picture. In fact there may be times when the risks associated with each activity seem minor but when the project is viewed as a whole the project is very risky. Kendrick provides tools for quantifying and analyzing risk at the project level as well as a chapter on managing project level risk.
I end this review with three overall comments. First, pages 17-24 should be required reading for all senior managers and anyone who sponsors a project and there should be a test at the end. The biggest risk for too many projects is unknowing, unthinking, or uncaring managers who are driven by near term profits and stock prices. Second, readers should not be put off by Kendrick's inclusion of statistical and mathematical information. Such information comprises less than 5% of this book and it would be a shame to miss the other 95% due to a fear and loathing of numbers. Finally, if you can't find any other reason to read this gem, read it for the intriguing history of the building of the Panama Canal. If Kendrick ever decides to stop managing projects, he has a bright future as a writer of interesting history.

In search of good books on managing project risks3
This book provides an overview on how to manage certain types of project risks (some risks are not covered, e.g. financial) and, implicitly, only IT projects and not other types of projects (e.g. construction). Like many books on this topic, the treatment is uneven. The strengths are its logical structure and clear exposition. I knocked off 2 stars because a) there is a disconnect between the text (mostly IT-related) and case study (building of Panama Canal), and b) neglect of contractual issues, the key instrument of risk management. This is the book for you to read if you have no idea about project risk management.

Practical Risk Management5
Reviewed by Al DeLucia
Director
Project Management Division
GSA, Philadelphia

Anyone who - like me -- has struggled to relate the abstract discussion of Risk Management in the PMBOK to actual project management practice will welcome this down-to-earth presentation. This book shows how to incorporate risk management into the planning of your project along the way - the entire way -- of the project development sequence.

Mr. Kendrick had many years of practical project management experience with Hewlett- Packard and headed their in-house project management training and consulting program. Over a period of 10 years, he trained hundreds of project managers at HP, in other organizations world-wide, and at the University of California at Berkeley and systematically collected information about the most significant risks they had encountered in their projects. The result is a database called PERIL (Project Experience Risk Information Library), that contains 222 projects sorted into risk categories based on type and impact. In this book, these results are integrated with the PMBOK processes of project development in a way that shows what project management is really all about.

Anecdotes from the construction of the Panama Canal are interestingly presented at the ends of the chapters. These describe how the concepts of each chapter were applied - or not - first by the French in their failed attempt to build the canal, and then by the Americans in their successful endeavor under the sponsorship of Teddy Roosevelt.

The PMP Exam: How to Pass on Your First Try By Andy Crowe

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The PMP Exam: How to Pass on Your First Try

The PMP Exam: How to Pass on Your First Try
By Andy Crowe

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A self-study guide for the Project Management Professional (PMP) certification exam, this book provides all the information project managers need to thoroughly prepare for the test. Review materials cover all the processes, inputs, tools, and outputs that will be tested, and extra help is offered with insider secrets, test tricks and tips, hundreds of sample questions, and exercises designed to strengthen mastery of key concepts and help candidates pass the exam on the first attempt.


Product Details

  • Amazon Sales Rank: #1458 in Books
  • Published on: 2009-04-01
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 516 pages

Editorial Reviews

About the Author

Andy Crowe is a certified Six Sigma Black Belt and the founder of Velociteach, a company that provides project management and certification training. He is the author of Alpha Project Managers and The CAPM Exam. He has taught classes in C++ for Microsoft University and advanced technology courses for the U.S. government and served on Microsoft's .NET international advisory committee. He lives in Kennesaw, Georgia.

Customer Reviews

One-Stop Shop for PMP Certification5
PASS. First time out. Any questions?

Seriously, I read the PMBOK cover to cover. DENSE. All the information is there, but it lacks several things that are crucial to a successful PMP exam preparation: intuitive organization, practice questions, and real-world applications.

Andy Crowe's book fills the gap. It presents the information in a structured, easy-to-understand format that guides you through the 39 discrete processes, their interaction, and most importantly, what you need to know about each one to pass the exam.

The final exam takes the concepts presented in the book and makes you think about them from yet another angle, and the fact that all the answers are there provides the last step in cementing the information in your head. My score on Andy's final and my score on the PMP exam were within 5 points of each other, so he obviously got it right.

The PMP exam is extremely situational. Some questions have four correct answers! What they want from you is the BEST answer. Many others focus on order of operations and ask what you, as the project manager, should do FIRST. These real-world situations are covered clinically in the PMBOK, but stressed in detail in this book.

Buy it. Read it. And Pass the PMP. I did.

This is what a PMP Prep Book Should Be!5
After studying Rita Mulcahy's "PMP Exam Prep" book for months, I found myself so frustrated and confused that I started looking for other material. I went online and found the positive reviews of Andy Crowe's "The PMP Exam: How to Pass on Your First Try" and bought the book, and I am SO glad I did!

What took months to understand reading the overly-complex RMC book became crystal clear when I read Crowe's book. Crowe organizes his material well, and at the beginning of each chapter he conveniently defines the material's difficulty, memorization level and importance on the exam in terms of "High, Medium or Low". Each page has a tab on the edge that identifies what process you are in, so if you find yourself deep in concentration and suddenly wondering, "Hey am I reading about Quality Assurance or Quality Control?" there's a large indicator right in front of you to help.

On a purely mechanical level, Crowe went out of his way to make sure this book was organized to help you study. I really appreciated that.

The material itself is excellent. As some have pointed out, it is a little slim in some areas, but the book's purpose is to help you pass the exam and in this regard, Crowe admits that he glosses over some items that tend to appear less than others. I recommend you read this book and refer back to the PMBOK and one additional study guide whenever you are confused or need additional detail.

I did find that PTA (Point of Total Assumption) was covered here, where it wasn't covered in the other material I used. I didn't find any major shortcomings in the coverage of the book.

I have read criticisms of the book's grammar and spelling. I did find a few (under 5) spelling errors, but I honestly appreciated the "big print" type and simplistic words. The material covered on the PMP Exam is pretty complex and tough. And too many PMP education providers seem to think they have to mimic that complexity and difficulty to teach the material. It was incredibly refreshing to find a book that actually went out of its way to make the material simple.

The book was also an easy and fast read, unlike all of the other materials I found. I read the first half of the book (up through the end of the "Time" chapter) in one day, and the second half in another day. I then went through the book with a highlighter and re-read it, in 2 days time again, highlighting all the key points. During each of these passes, I took the questions at the end of each chapter. Finally I skimmed the material several times, only glossing over the highlighted points. Doing this I could flip through the entire book in a day. I did that twice. Finally, two days before the exam I took the entire 200 question test at the end of the book, scoring 90%.

The only suggestion I have to improve this book would be to make the exam questions more difficult, so that they more closely mimic the tough, brutal questions I encountered on the PMP exam.

The free material at the Velociteach website was great. I signed up for the online site two weeks prior to sitting for the exam. The online quizzes were good, but limited. The real benefit for me was the classroom slides which presented the material very well. Even though it was mostly a rehash of what was found in the book, it was slightly different material, presented very well, using repetitive images and phrases that really helped key concepts stick in my head. (After going online, I easily memorized word for word the definition of a "Baseline" as they always referred back to the same images and the same words on certain key points. I found this GREAT for learning!)

I took the PMP Exam a few days ago and passed fairly well, thanks completely to Andy Crowe's book. Crowe explains early on in the book how much weight each process group carries on the exam. Calculating my scores in each process group (Initiation, Planning, Executing, M+C, Closing and Professional Responsibility) x the weight each group carries on the exam, I arrived at an estimate of 75% for my score on the overall exam, passing is approximately 61%. My weakest area was in Initiating by the way, which surprised me. Note that I took the final exam in the book shortly before the exam and scored 90%. I would recommend that you get to an 85% or 95% level on this particular book's questions prior to taking the exam.

I am very pleased with my score on the exam and with this book and Velociteach in general. This is my PMP preparation book of choice and I highly recommend it to anyone who is studying for their PMP credential.

This book really delivers5
Until you have actually sat for the PMP examination (a grueling 4 hour 200 question computer administered examination), it is really not possible to gauge the value of this book. After taking the test, I can say categorically, that it would not be possible for even the most experienced project manager to pass the test without having read Andy Crowe's book. The Project Management Institute (PMI) has defined a very robust set of processes and knowledge that comprises their view of project management. Often, however, this view is different than the experiences of many long time project managers.

Andy's book logically lays open PMI's view of project management and provides the reader with the understanding of PMI's approach and how it also relates to many of our actual real world experiences. In a carefully planned order, the book covers each process group explaining the key elements and important items that the reader must remember in order to do their very best on the examination. The reader learns the why of PMI's approach so that they (the reader) can apply the "why" to answering the test questions. So, instead of having to memorize answers, the reader understands the underlying philosophy and, therefore, can deduce the correct answer by applying the PMI approach to each question. Although titled as a how to pass book, it really provides a useful guide to applying the PMI processes to any project. Andy gives the reader more than a guide to passing the test - this book is a great reference that will be useful long after the reader takes and passes the PMP examination.

To help the reader with test preparation, the each chapter has review questions as well as a final examination. These questions are very similar to the kinds of questions and subject matter found in the examination that they really help to both assess the reader's readiness for the test as well as to provide an excellent practice tool. The book also provides insight as to the level of difficulty and approximate percentages of coverage each process group will represent in the actual exam. This helps the reader to focus their study time in order to maximize their study effectiveness.

Having never used a "pass the test" book in the past, I was a bit skeptical. This book certainly demonstrated that it is possible to create a book that can actually come through a promise to pass on the first try. I have and will recommend this book as a must to anyone that is planning on taking the PMP examination.

Information Technology Project Management (with Microsoft Project 2007 CD-ROM) By Kathy Schwalbe

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Information Technology Project Management (with Microsoft Project 2007 CD-ROM)

Information Technology Project Management (with Microsoft Project 2007 CD-ROM)
By Kathy Schwalbe

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Information is traveling faster and being shared by more individuals than ever before. Information Technology Project Management, Sixth Edition offers the "behind-the-scene" aspect of technology. Although project management has been an established field for many years, managing information technology requires ideas and information that go beyond standard project management. By weaving together theory and practice, this text presents an understandable, integrated view of the many concepts skills, tools, and techniques involved in project management. Because the project management field and the technology industry change rapidly, you cannot assume that what worked even five years ago is still the best approach today. This text provides up-to-date information on how good project management and effective use of software can help you manage projects, especially information technology projects. Information Technology Project Management, Sixth Edition, is still the only textbook to apply all nine project management knowledge areas—project integration, scope, time, cost, quality, human resource, communications, risk, and procurement management—and all five process groups—initiating, planning, executing, monitoring and controlling, and closing—to information technology projects.


Product Details

  • Amazon Sales Rank: #3241 in Books
  • Published on: 2009-03-24
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 704 pages

Editorial Reviews

Review
Ray Guidone, "I feel the author has done a good job of keeping the text simple and well directed."

About the Author
Kathy Schwalbe is a professor in the Department of Business Administration at Augsburg College in Minneapolis, where she teaches courses in project management, problem solving for business, systems analysis and design, information systems projects, and electronic commerce. Kathy was also an adjunct faculty member at the University of Minnesota, where she taught a graduate-level course in project management in the engineering department. She also provides training and consulting services to several organizations and speaks at several conferences. Kathy worked for ten years in industry before entering academia in 1991. She was an Air Force officer, systems analyst, project manager, senior engineer, and information technology consultant. Kathy is an active member of PMI, having served as the Student Chapter Liaison for the Minnesota chapter of PMI, VP of Education for the Minnesota chapter, Editor of the Information Systems Specific Interest Group (ISSIG) Review, and member of PMI's test-writing team. She is currently the Director of Communications for the ISSIG. Kathy earned her Ph.D. in Higher Education at the University of Minnesota, her MBA at Northeastern University's High Technology MBA program, and her B.S. in mathematics at the University of Notre Dame.


Customer Reviews

A Basic to Intermediate Textbook on IT Project Management.5
As one can guess from the price, this book is geared to be used as a text book in a University setting. But almost anyone will find this book extremely useful because the book occupies a unique niche in the market on Project Management books.

There are several project management books out in the market that mostly fall into the following categories - General Project Management, Advanced Project Management, PMP Exam Preparation, and PM Software books. The problem I have had with these books is that there are very few that address IT Project Management and even fewer that use Case Studies throughout. I am in IT Project Management and absolutely require Case Studies to learn any subject thoroughly. Especially a practical subject like Project Management.

This book is perfect for an IT Project Manager because it - covers basic project principles, incorporates the IT view on every topic, has plenty of exercises to prepare for a PM exam (like the PMP or CompTIA's ITProject+), has a very decent section on using Microsoft Project 2000, a 120 day trial version of MS Project 2000 software in case you don't have it, plenty of mini case studies, a real-world running case study of the Northwest Airlines' ResNet project, and an excellent reference list at the end of each chapter. It is clear that the book was aimed at being the perfect reference for any IT Project Manager.

The only downside of this book is that it is very light on all the topics and does not address any advanced topics. But that would have doubled the number of pages in the book and potential been a turn-off to anyone new to the subject. It might not have appealed to an Intermediate level Project Manager either. So I don't feel that this is such a big downside and is actually a positive.

After obtaining my PMP, I came across this book when I was given the opportunity to teach Project Management Part-Time on a need basis at the Austin Community College. They use this book as the required text book for their comprehensive IT Project Management class aimed at those new to the field or those looking to gain a deeper knowledge of IT Project Management. I am glad I received a free copy of this book as I would have normally passed it up as too basic a book (since I already have my PMP). But I now realize that I will benefit tremendously by doing all the exercises in the book and strengthen/deepen my understanding of several Project Management concepts. So my immediate future is going to involve devouring this book.

I hope you too benefit from this book and enjoy using it for any one of the many purposes!

Perfect for the right audience4
This book is a truly valuable resource if you meet all of the following criteria: (1) you are either a Project Management Professional (PMP), which is a certification bestowed by the Project Management Institute to individuals who meet rigorous screening qualifications for education and experience and successfully pass a comprehensive examination based on the Project Management Body of Knowledge (PMBOK), or are seeking the PMP certification, and (2) you or your organization primarily uses Microsoft Project.

For those PMPs and PMP candidates who use other tools this book will still be valuable, but not to the degree it is for the first group.

The book's key strengths are: it completely adheres to the PMBOK, takes a teaching approach, and starts with a case study that is used and expanded as each of the nine PMBOK process areas are introduced and explained. This is a powerful approach to teaching because the PMBOK process areas are introduced in sequence and the exercises at the end of each chapter reinforces the material presented in that chapter. For Microsoft Project users this book also teaches some advanced techniques with that package, and does so in a manner that is wholly consistent with the PMBOK. Moreover, it takes into account the unique challenges imposed by IS projects. As an added bonus the accompanying CD ROM comes with a copy of Microsoft Project 2000 that is fully functional for a 120-day trial period (Appendix A also is a quick guide to this software).

Weaknesses: Many IS shops have development methodologies, such as the Rational Unified Process, in place. Although most methodologies, including the Rational Unified Process, can be aligned to the PMBOK this book does not address how to do this in any detail. Another issue is IS in most of the larger enterprises, especially those with mature project management practices in place, use ABT Project Workbench, which is an enterprise-strength project management tool. This diminishes the value of this book to readers who are used to the more sophisticated features of tools designed for the enterprise.

This book is an exceptionally well written and designed tool for teaching the PMBOK within the context of IS projects. If you fall into the primary audience I described above this is a "must-have" book.

Good book in general with a few buts3
I agree with most of the reviews in general. I have been using this book as a textbook for a class on Project Management. I enjoy reading the chapters and it gives you a good overview of Project Management and the terms used in it but, that is my issue, it's an overview. I like reading the case studies but frankly I think the assignments at the end of each chapter have many that ask for more detail then the overview content of the book gives. I find this to be an issue with many textbooks. They write the book concisely to cover a whole topic in one textbook hitting the highlights, but write the assignments to be done as if you had been studying the subject in depth.
Case in point: Chapter 11 Exercise 5 on page 357. Draft an RFP (Request for Proposal) for purchasing laptops for all students, faculty and staff at your college or university. use the outline provided in Figure 11-4. List all the assumptions you made in preparing the RFP.
Sounds like a great assignment, with the exception that an RFP is a very detailed document. In the outline it is also suppose to include a Statement of Work ( a document that should be prepared before an RFP) and schedule information. To do this assignment you basically have to dream up an entire project and do previous prep work in order to write an RFP. Also, this outline is the only example of an RFP in the whole book. There is no example of a completed RFP, after all, this is an "overview" book. I have been researching on the net for sample RFP documents. I have yet to find one that even remotely looks like this outline or follows the criteria in this book.
I spend hours and hours every week just doing the prep work to get my head around this random assignments.
This book would have been better had it just made the assignments a case study that built from Chapter 1 on, instead of bits and pieces of this kind of project or that. I think I read in the main review that the book uses NWA as a case study to teach, that doesnt even happen till like Chapter 12 or 13. Did this person really read this book??
I don't mind being taught principles of Project Management but don't just hand me terms and principles and sketchy outline examples and expect me to give you the full blown details of a project that I have to make up mostly out of my own head and hope it's right. Projects are team efforts and some of these things asked for would be the product of a whole team's input not just one person yet in assignments it is just the student doing it all as if they were the whole freaking team. This kind of thing annoys me to no end in textbooks.
I could give more examples but I am already a partially dissenting voice among reviewers. I guess I could sum it up as a good book to have and read but it is a LOUSY TEXTBOOK.